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Note: If you wish to cancel a membership or subscription and no longer benefit from it, please create a support request here:
http://support.wideopenmedia.com
Your highest level of satisfaction is our most important goal.
For further clarification regarding related matters, please note our Subscription Cancellation policy and our Customer Fraud provisions below.
WHEN YOU COMPLETE YOUR PURCHASE, YOU, THE BUYER, ARE CLAIMING THAT YOU HAVE READ, ACCEPTED, AND FULLY UNDERSTAND THE TERMS OF THIS AGREEMENT. WHICH INCLUDES A ZERO REFUND POLICY.
THIS AGREEMENT IS A CONTRACT. UNDER THE TERMS OF THE CONTRACT YOU RECEIVE CERTAIN RIGHTS DUE YOU FROM THE SELLER AND YOU, IN TURN, GIVE THE SELLER CERTAIN RIGHTS THAT AFFECT YOU. THIS CONTRACT ALSO CONTAINS PROVISIONS THAT DELINEATE AND RESTRICT YOUR RIGHTS ABOUT REFUND AND WARRANTY AND THAT LIMIT THE LIABILITY OF THE SELLER.
YOU MUST ACCEPT THESE TERMS OR THE SELLER WILL NOT TRANSACT BUSINESS WITH YOU OR SELL A PRODUCT, SERVICE OR MEMBERSHIP TO YOU, AND YOUR ORDER WILL NOT BE PROCESSED IF YOU DO NOT ACCEPT THESE TERMS.
YOUR PLEDGE OF AN UNDERSTANDING OF THIS CONTRACT AND ACCEPTANCE OF THE RIGHTS, DUTIES, AND LIMITATIONS EMBODIED IN IT, IS A MATERIAL PART OF THE LEGAL CONSIDERATION THAT THE SELLER REQUIRES FROM YOU AS A CONDITION OF SALE.
Subscription Cancellation Policy
You need to cancel your subscription only by going to our helpdesk at (http://support.wideopenmedia.com) or calling the phone number below.
If you file a chargeback with your credit card, it does not guarantee you a refund.
Note, it may take 30 - 120 days just to get a response back from your credit card and you may find out you do not get it back. Also note, that chargebcks do not cancel you from our system and you will continue to be billed again the following month.
Please do not tie up your funds for four months and continue to get billed. If all you want to do is cancel, just follow the instruction above in this paragraph.
Also note, we will fight all chargebacks and we are accessed a $25 chargeback fee when you file. If we win the dispute, not only will you not receive your refund, we will also charge you a $25 fee to your credit card for the charge back as well as a $250 charge for admistration fee.
So why waste time and money?
If you want to cancel, just call us or create a support ticket through our help desk (http://support.wideopenmedia.com) because we want you to be satisfied.
Please also see our "Customer Fraud" provision below.
Refund/Exchange Policy
Products (physical and digital)
We offer a 30 Money Back Guarantee on almost every product we offer.
Please alert customer service at the number below in advance to obtain an
RMA number (Return Merchandise Authorization) within 30 days of purchase date.
ALL refund requests MUST contain the following:
First name
last name
order number
email address
site you purchased from and product you received
This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Note: A ticket submitted to our support desk is your very best option. For additional contact information, please see below:
Return merchandise with RMA number to:
NOTE: Refunds sent with no RMA number, or mailed to the call center or fulfillment center will be returned to sender.
Subscription Refunds
Your membership is voluntary and, in most circumstances (unless agreed upon explicitly through an amendment contract as part of an offer) you may cancel at any time.
In most cases, a trial period has been provided to you so that you can
decide if membership is right for you.
All subscription sales are final and we maintain a zero (no) refund policy for our subscription based memberships and continuity products. Further, it is our policy to not prorate or divide subscription payment periods unless as part of an offer.
To cancel your membership, please create a support request here
http://support.wideopenmedia.com
ALL cancellation requests MUST contain the following:
First name
last name
order number
email address
site you are a member of and/or product you are subscribed to
Note: This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Services and Consulting Refunds
Please note: It is imperative that you communicate your needs explicitly as they arise. Our ability to help you meet your objectives is based upon intensive communication and constructive dialog.
In most cases, satisfaction is guaranteed. However, all hours and amounts billed are due. No refunds can be given for time invested in your project.
Unless otherwise noted:
All forward billing dates listed reflect a period of midnight begin to midnight end of day (CT) and are subject to a one-day or seven-day threshold. Invoiced amounts are due prior to inception of period being commenced. All remaining amounts are due upon notice. Without prior or further notice, any continued access and use of product provided or services performed, any outstanding invoiced amounts due and owing, and any invoiced amounts entering any period of delinquency, are to at all times remain subject to these terms and policy including but not limited to such that may be subject to change. All invoiced amounts without record of cancellation and dispute prior to relevant date(s) must result in an agreement of nonrefundable payment.
Advance Fee Amounts
Buyer agrees that, unless otherwise stated, any advance fee amounts paid are nonrefundable and earned upon receipt.
Order Cancellation Policy
Please submit any cancellation via email to our online customer support center:
http://support.wideopenmedia.com
ALL cancellations MUST contain the following:
First name
last name
order number
email address
site you purchased from
products you received
This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Warranty Policy
Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.
Warranty Procedure
We suggest you contact our tech support team first by posting a question in our Help Desk to determine whether the item is indeed defective before shipping. Then make an online return merchandise authorization (RMA) request. See Return Policy for more details. No phone call or email is necessary!
30-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.
One-Year Warranty
All parts (except refurbished items) come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days prior.
Manufacturer Warranty
Manufacturers sometimes offer additional warranty for the following products: (…name products here). Customers should contact the manufacturer after warranty expires.
Lifetime Warranty
Lifetime warranty is given to all (name products here). This warranty is for replacement of like items only. Lifetime warranty does not cover items out of production if YourSite.com no longer stocks them. This warranty is valid only for the original buyer but not transferable. (Lifetime is defined as the lifetime of the product on the market. Outdated technology is not covered by lifetime warranty if the item is no longer available on the common market as a new product.)
CREDIT CARD CHARGES AND CREDIT CARD FRAUD PENALTIES
Buyer warrants that he or she is over 18 years of age, not subject to the Child Online Privacy Act, of legal age to enter into contractual agreements in the state in which he is present when he makes this purchase, and is the true and authorized owner of the credit card used to make this purchase. Any Buyer who violates any of these requirements may be liable for civil or criminal prosecution and agrees to pay liquidated damages of an amount the equivalent of US$10,000 per fraudulent transaction, plus actual damages, and agrees that all information collected by this website may be used for prosecution and may be turned over to law enforcement agencies or to credit card companies and merchant service providers.
If the true and/or authorized owner of the credit card attempts to commit fraud upon the Seller, he authorizes each and every credit card company or merchant service provider to disclose to the Seller all information that could be construed as proof of credit card fraud.
Any Buyer who attempts to perpetrate a fraud upon Seller involving the use of a credit card herewith gives authorization for the Seller to access all credit information about the Buyer from credit reporting agencies and also authorizes the Seller to discover all relevant information from any source about the fraudulent practices of the Buyer and to reveal such information to credit reporting agencies, credit card companies, merchant service providers, and law enforcement agencies.
Buyer agrees that if he uses trickery to receive more than one refund, or if he causes a fraudulent dispute claim that results in a chargeback against the Seller's account, that the Seller is authorized to re-charge the Buyer's credit card that was used for the original purchase to the extent that will make the Seller whole. Buyer agrees to, in addition to actual damages, pay to the Seller liquidated damages of an amount equivalent to US$10,000 for every separate fraudulent action Buyer commits.
RIGHT TO STOP SELLING OR SERVICING PRODUCT OR MEMBERSHIP
Buyer agrees that Seller has the right to discontinue the product, the service, the membership at any time without notice.
Buyer understands that the Seller may discontinue customer service on a product or service at any time without notice.
INVOICED AMOUNTS VALUATION POLICY
From time to time, Buyer's outstanding and delinquent invoiced amounts due and owing may be subject to periodical review and adjustment based upon underlying market rate changes in currencies, metals, or other such factors affecting the value of delinquent outstanding amounts as to be determined or by dates due.
Buyer agrees that, unless otherwise stated, to safeguard against currency exchange rates and other factors over time, all invoiced amounts due and owing are issued and are to be maintained until payment at the greater cash amount equivalent of either the invoiced amount stated or the comparative quantity in ounces of gold valued at then-current issuance date "spot-month" per ounce price, as quoted in United States dollars (USD), under continuous contract as specified under these terms (currently GC00 U.S. Nymex in USD).
For example: At a market rate of $1,000.00 USD per ounce for gold, upon issuance, an invoiced amount of $1 will remain the greater cash amount equivalent of either the invoiced amount of $1 or 0.001 ounces of gold. Particularly if a payment for an invoice enters extended delinquency, should the market rate for gold reach $1,500.00 USD per ounce prior to receipt of payment, the invoiced amount of $1 will be subject to at least an adjustment amount of an additional fifty cents ($0.50). Conversely, should the market rate for gold reduce to $700.00 USD per ounce or below prior to receipt of payment, or remain at $1,000.00 USD per ounce, the invoiced amount of $1 will likely not be subject to such additional adjustment amounts.
Buyer agrees that, without prior or further notice, such foregoing additional adjustment amount(s) relative to outstanding invoices and any underlying market rate changes in relevant currencies or metals will be immediately owed upon market rate changes of 25% or more as comparative to such on issuance date(s). Relevant currencies or metals include but are not limited to the currency of the invoiced amount, conversion currencies, any currency replacements, any currencies replaced, the United States Dollar, and precious metals including but not limited to gold, silver, and platinum.
Buyer agrees that, without prior or further notice, such foregoing market rate related adjustment amount(s) may be applied to any period of delinquency over any invoiced amounts at any time prior to, upon, or after payment otherwise made in full. Buyer agrees that any market rate related adjustment amount(s) applied to any period of delinquency over any invoiced amounts are to be immediately paid in full within ten days of notification with such amounts also being subject to these terms.
LATE PAYMENT POLICY
Unless otherwise stated, a penalty up to 15% may be added to any amounts due if payment for any billing period is late. Buyer agrees that such late payment policy related adjustment amount(s) may be applied to any period of delinquency over any invoiced amounts at any time prior to, upon, or after payment otherwise made in full. Buyer agrees that any late payment adjustment amount(s) applied to any period of delinquency are to be immediately paid in full within ten days of notification with such amounts also being subject to these terms.
Web Site Agreement
The Web Site (the "Site") is an online information service provided by the publisher (its owner, operator, officers, directors, employees, agents, licensors, suppliers or its associates), its affiliates, or other third party licensors ("Publisher"), subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. PUBLISHER MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
1. Copyright, Licenses and Idea Submissions.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are the Publisher. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to Publisher a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to Publisher by all means and in any media now known or hereafter developed. You also grant to Publisher the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Publisher for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Publisher.
TRADEMARKS.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of the Publisher. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
2. Use of the Site.
You understand that, except for information, products or services clearly identified as being supplied by Publisher, said does not operate, control or endorse any information, products or services on the Internet in any way. Except for Publisher - identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with Publisher a. You also understand that Publisher cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. Publisher PROVIDES THE SITE AND RELATED INFORMATION "AS IS" AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND Publisher SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. Publisher DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.
YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. Publisher HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.
COOKIE POLICY
Publisher uses cookies, pixels, local storage, and tracking technologies for authentication and security, to personalize content and advertisements, to provide social media features, and to analyse access, traffic, usage, or other behaviors. Publisher shares information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.
We support you and your rights related to the privacy of your information. If you have specific questions or need additional help, you can contact http://support.wideopenmedia.com.
LIMITATION OF LIABILITY
Results are a-typical. Your results may vary. Any mention of income or claims should merely be considered as anecdotal examples. IN NO EVENT WILL Publisher BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF Publisher OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, Publisher LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Publisher makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Publisher web site, please understand that it is independent from Publisher, and that Publisher has no control over the content on that web site. In addition, a link to a Publisher web site does not mean that Publisher endorses or accepts any responsibility for the content, or the use, of such web site.
3. Indemnification.
You agree to indemnify, defend and hold harmless Publisher, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.
4. Third Party Rights.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of Publisher and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
5. Termination.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.
6. Miscellaneous.
This Agreement shall all be governed and construed in accordance with the laws of The United States of America applicable to agreements made and to be performed in The United States of America. You agree that any legal action or proceeding between Publisher and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The United States of America . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Publisher's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Publisher may assign its rights and duties under this Agreement to any party at any time without notice to you.
7. Remuneration
Unless otherwise noted, individuals and participants may have been remunerated.
From time to time, customers who have provided testimonials and success stories may receive rebates and/or prizes as rewards for successfully using products and services.
Unless otherwise noted, each document, file, transmission, or correspondence from Publisher or its associates may be an advertisement.
Unless otherwise noted, each mention, discussion, or instance provided by or for a property held by Publisher or its associates, that may result in your participation (fiduciary or otherwise), may reward Publisher or its associates for your action.
8. Demonstrations & Depictions
It is possible that individuals or groups mentioned in context are as reported by news, as mentioned in press releases and websites, listed in third party studies, unrelated, merely examples, or fictitious.
Unless otherwise noted, demonstrations or depictions may be of what an individual who uses the advertised products could potentially experience.
In most cases, results are not typical and will vary based upon an unlimited number of factors.
It should be assumed that the average user receives no results or undesirable results and any results you may or may not receive could be similar to theirs.
All clients, customers, affiliates, and otherwise unnoted or unmentioned participants agree that they have sought out the advice of a qualified professional and have/will acted/act at the peril or benefit of their own risk.
The statements made on this, partner, affiliate, or related content have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, prevent, treat, or cure any disease.
The statements made on this, partner, affiliate, or related content may contain "forward looking statements" based on Section 27A of the Securities Act of 1933 and Section 21B of the Securities Exchange Act of 1934. Any statements that express or involve discussions with respect to predictions, expectations, beliefs, plans, projections, objectives, goals, assumptions or future events or performance are not statements of historical fact and may be "forward looking statements." Forward looking statements are based on expectations, estimates and projections at the time the statements are made that involve a number of risks and uncertainties which could cause actual results or events to differ materially from those presently anticipated. Forward looking statements in this action may be identified through the use of words such as "expects", "will," "anticipates," "estimates," "believes," or statements indicating certain actions "may," "could," or "might" occur.
Although Publisher or its associates may believe that the information in such forward-looking statements is reasonable and reliable, these statements involve risks and uncertainties that may cause actual future activities and results to be materially different. Use of any material herein constitutes your acceptance of these terms.
By making these forward-looking statements, Publisher or its associates undertake no obligation to disclose any revisions to these forward looking statements to reflect events or circumstances after the date made or to reflect the occurrence of unanticipated events.
Past performance is never indicative of future results and a thorough due diligence effort, including a review of a company's past programs and management, should be completed prior to purchasing or investing. Again, past performance is never indicative of future results.
Customer Fraud
Please read the following notice if you have made a purchase to access via Paypal, CCBill, PaycomEu, SegPay, ACHBill, GXBill, Verotel, Authorize.net.
We take credit card fraud very seriously. We fully disclose all charges, customer service, privacy and refund/cancellation policies in the Terms & Conditions, Purchase Pages & Privacy Policy. By purchasing a subscription service from Publisher, you acknowledged and accepted those terms during the purchase process. Your details, IP address, use of our services, acceptance of terms and transaction history is securely stored and recorded according to our privacy policy.
Publisher's billing customer support staff and our billing processors' websites (www.ccbill.com , www.PaycomEu.net , www.segpay.com , www.achbill.com , www.gxbill.com and www.verotel.com) and the technical/subscription detailed help website (http://support.wideopenmedia.com) are available to you 24 hours a day, 7 days a week, 365 days a year.
If you have a dispute in regard to a subscription charge or product fee, you are required to contact Publisher customer support first to attempt to resolve the matter. Should you contact your credit card issuing bank in regard to charge disputes against Publisher will contest all claims as well as request a signed affidavit. In case customer fraud (where you accessed a website/product and then attempt to dispute the charge) is detected, we will release all information to the relevant authorities in your country of residence regarding false declaration and false claims regarding credit card charges. We also cooperate with the following agencies to ensure all fraud cases are investigated full & prosecuted: Federal Bureau of Investigations (FBI), the U.S. Postal Inspection Service and the International Criminal Police Organization (INTERPOL). Customer fraud is illegal! Making false declarations and claims to your bank regarding charges is punishable by law in all countries from which Publisher accepts credit card sales.
If you are suspected of customer fraud, your credit card will also be listed in a global credit card blacklist maintained by anti-fraud systems which will result in your card being blocked from future internet purchases and certain retail outlets. Your credit rating may also be effected for up to 7 years.
We urge you not to commit customer fraud. Contact our customer service representative if you have any questions or queries about charges on your credit card or problems with our services.
Additionally, please note that as a reseller of some products, prices may not be aligned to those of other suppliers. In the event that your return, refund, or exchange included a reshipment from our supplier, due to price discrepancies, we can not offer a refund.
ARBITRATION
As part of the consideration that the Seller requires, Buyer agrees to use binding arbitration for any claim, dispute, or controversy ("CLAIM") of any kind (whether in contract, tort or otherwise) arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues.
Arbitration shall be conducted pursuant to the rules of the American Arbitration Association which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the Seller at that time (currently Dallas, Texas. United States of America).
In no case shall the Buyer have the right to go to court or have a jury trial. Buyer will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator's decision will be final and binding with limited rights of appeal.
The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.
Last updated: March 31, 2020
Previous update: February 11, 2011
Any rights not expressly granted herein are reserved.
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